Returns Policy
All items must be returned as new. Any items that show any signs of usage / wear will not be accepted as a return and subsequently will be re-sent to the customer.
For returns processed post 30 days from date of shipment, a GiftCard will be issued if an exchange isn't requested. If you are the recipient of a gift, please provide your full name, shipping address and email address (if available). Returns received more than 60 days after date of shipment will not be accepted and will be returned to sender.
At your request, GiftCards are available for all exchanges made prior to 30 days from date of shipment.
Please Note:
All items must be returned as new. Any items that show any signs of usage / wear will not be accepted as a return and subsequently will be re-sent to the customer.
For returns processed post 30 days from date of shipment, a GiftCard will be issued if an exchange isn't requested. If you are the recipient of a gift, please provide your full name, shipping address and email address (if available). Returns received more than 60 days after date of shipment will not be accepted and will be returned to sender.
At your request, GiftCards are available for all exchanges made prior to 30 days from date of shipment.
Please Note:
- Exchanges processed prior to 30 days are subject to availability. In the event that the item you requested for an exchange is no longer available, a refund will be processed as stated below.
- Refunds will be processed in the form of payment used on the original order. For credit card refunds, please allow 1 or 2 billing cycles for the credit to appear on your statement. GiftCards are available upon request.
- Refunds and GiftCards will include product amount only.
- We are unable to reimburse for any postage unless the product is defective or we made an error filling your order. In addition, customs, duties, taxes and any other applicable charges are the sole responsibility of the customer, and cannot be refunded.
